Terms of service
erms of Service — Wellbeing Hub Shop
Last updated: June 2026
1. About Us Wellbeing Hub Shop ("we", "us", "our") operates the website wellbeinghub.shop. By placing an order or using our website, you agree to these Terms of Service.
2. Eligibility By using this website, you confirm that you are at least 18 years of age and are legally capable of entering into a binding contract under English law.
3. Products & Health Disclaimer Our products include vitamins, minerals, and nutritional supplements. These products are not medicines and are not intended to diagnose, treat, cure, or prevent any disease or medical condition. Always consult a qualified healthcare professional before taking any supplement, particularly if you are pregnant, breastfeeding, taking medication, or have an underlying health condition.
Results may vary. We make no medical claims regarding our products beyond those permitted under UK and EU food supplement regulations.
4. Orders & Pricing All prices are displayed in GBP (£) and are inclusive of VAT where applicable. We reserve the right to amend pricing and withdraw products at any time without notice. An order confirmation email does not constitute acceptance of your order — acceptance occurs when your order is dispatched.
5. Returns & Refunds Please refer to our [Return & Refund Policy] for full details. Due to the hygiene-sensitive nature of our products, returns on opened or unsealed items cannot be accepted. Your statutory rights under the Consumer Rights Act 2015 are not affected.
6. Delivery We aim to dispatch orders within the timeframes stated on our website. Delivery times are estimates only and we are not liable for delays caused by third-party couriers or circumstances beyond our control.
7. Consumer Rights As a UK consumer, your rights are protected under the Consumer Rights Act 2015 and the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013. Nothing in these Terms affects your statutory rights.
8. Limitation of Liability To the fullest extent permitted by law, our liability to you in connection with any order shall not exceed the total value of that order. We are not liable for indirect, consequential, or special losses.
9. Intellectual Property All content on wellbeinghub.shop — including text, images, logos, and product descriptions — is the property of Wellbeing Hub Shop and may not be reproduced without written permission.
10. Privacy & Data Your personal data is handled in accordance with our Privacy Policy and in compliance with the UK GDPR and Data Protection Act 2018.
11. Governing Law These Terms are governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.
12. Changes to These Terms We reserve the right to update these Terms at any time. The current version will always be available on our website.
13. Contact Us For any queries, please contact us at: info@spinalanswer.co.uk | wellbeinghub.shop